Faq
ARE YOUR CRYSTALS AUTHENTIC?
Yes! Each of our crystals are hand sourced with love from trusted locations around the world. We are continuously seeking out new, precious elements from the Earth to offer you guys. We do not sell crystals that have been dyed, or heat-treated. We aim to provide transparency with our customers to be a reliable source for all your crystal needs 😊
HOW DO I KNOW WHAT CRYSTAL IS GOOD FOR ME?
Use your intuition when selecting a crystal, take our crystal quiz to help out! Our monthly crystal subscription is also a great way to discover new crystal each month and see which energy works well for you.
HOW OFTEN DO YOU GET NEW CRYSTALS? I AM LOOKING FOR SOMETHING THAT IS OUT OF STOCK
We are always updating our inventory weekly to keep things fresh, check back for new stock! If something you have your eye on is out of stock, there may be a notification button where you can sign up when we have it back in stock!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, PayPal and Afterpay which allows you to make 4 easy payments with zero interest. Gift cards are available to use immediately upon purchase
WHEN DOES MY ORDER SHIP?
Orders usually take 1-2 business days to ship out after order is placed. Typical transit time with USPS is 2-7 days depending on your location, UPS ground is typically 5-7 days unless expedited shipping has been selected.
Unfortunately, once the order leaves our hands, we have the same tracking information as the customer and are not responsible for delays which may occur due to the carrier. Express shipping options available.
CAN I CANCEL MY ORDER?
No unfortunately we cannot, once an order is processed, we do our best to get it sent out right away.
